Open to full-time and contract work · Taipei

From deconstructing the problem to a running system

Jean Shien — across product and engineering, and I ship what I spec

An engineering mindset, so what AI builds is more than a shiny prototype
PM and design experience, so every decision weighs its cost and boundaries first

+78% Engineering delivery output
5.1→3.0d Average development time
89% Delivery predictability
70–85% Bug resolution efficiency

Tools and technologies I work with

  • Claude Code AI-assisted development
  • MCP Development AI tool integration
  • Python Automation and tooling
  • C# Backend systems
  • T-SQL Queries and performance
  • Azure Cloud deployment and ops
  • MongoDB Logs and unstructured data
  • Figma UI/UX and prototyping
  • Notion Requirements and knowledge

ABOUT

I didn't come from engineering — but I wired "understanding users" and "understanding engineers" into the same production line

UI/UX taught me to read people; the PM years taught me to speak engineering. Now I use AI to connect both ends: I scope the requirements, trace the root causes, and write the tools myself — verified against real data, with the decisions written down. I never take an AI answer at face value. Every conversation feeds the business context behind the code and the data back into it, so the next answer comes faster and lands closer.

Numbers, not adjectives

1,702 MCP calls, a 22× query speedup, 724 unit tests — every number measured in production, not estimated on a slide.

CAPABILITIES

Six ways I turn a requirement into a system

AI tooling and MCP development

From rule design to code — turning business logic into tools the whole company shares.

Requirement scoping and system design

Breaking "I want a feature" into boundaries, states, edge cases and definitions.

Performance diagnosis and root-cause analysis

Query Store, T-SQL, Mongo logs — evidence over intuition.

Prototypes and UAT

Clickable HTML prototypes to run the spec meeting; a full test matrix to guard the release.

AI adoption and skill governance

Chat layer → skill layer → tool layer, so individual know-how becomes a team asset.

Cross-team communication and decision records

Pick the evidence, state the definitions, write the ADR — decisions that hold up when revisited.

SELECTED WORK

Five projects, five decision records

EXPERIENCE

The road from design into engineering

2026 — Present Current

Software Project Lead

Fresh-grocery e-commerce · 30-person team · Taipei

  • Rebuilt the engineering team's delivery process, growing annual output by 78%; established a steady rhythm of requirement scoping, decision records (ADR) and UAT.
  • Built the company's in-house AI toolchain: the Diagnostic MCP (1,702 calls in its first 14 days), the cancelled-order store-credit tool (724 tests), and the Teams knowledge assistant.
  • Led system performance triage: 22× faster survey queries, 20,000× on checkout SQL, checkout timeouts down to zero — all signed off against measurements.
  • Drove a three-layer AI governance model (chat → skill → tool), turning individual know-how into a team asset.
2024.06 — 2025.12

GreenBox|Software Project Manager

Greenbox Agricultural Enterprise Co., Ltd.|Fresh-grocery e-commerce|Managed 5–8 people

  • Clarified operational needs and problems, then used Figma, Notion, UML and ERD to produce engineering specifications for development.
  • Designed interfaces around Ant Design components and SQL data relationships, then planned and executed UAT to protect delivery quality.
  • Selected high-impact, feasible initiatives and scoped their MVPs; aligned stakeholders while handling system issues and operational needs.
2022 — 2024

UI/UX Designer

Yalu Technology · SaaS products

  • Product design for a SaaS storefront platform and POS system: information architecture, flows and component specs.
  • User flows and interface design for an immersive booking system, from research through to handoff.
2022

Graphic Designer

Shuoben Trading · e-commerce visuals

  • E-commerce visual design and product photography, from raw assets to the finished product page.

EDUCATION

B.S. Industrial Design — Tatung University2017 — 2020
AI tooling and system diagnosticsSelf-taught in the field · 2026

LANGUAGES

MandarinNative
EnglishIntermediate reading & writing

LET'S TALK

Let's build something that actually ships

AI tooling, system performance work, or turning a vague requirement into something that runs in production — happy to talk.

Taipei, Taiwan · jeanshien.com